Privacy Policy - CycleAcademy

Last Updated: October 15, 2024

CycleAcademy Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for our cycling training programs
Fill out contact forms on our website
Subscribe to our newsletter or communications
Participate in our training sessions
Contact us for customer support

This personal information may include:

Name and contact information (phone number, address)
Age and date of birth
Emergency contact information
Health and fitness information relevant to training
Payment and billing information
Training preferences and goals

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Date and time of visits

2. How We Use Your Information

We use the collected information for various purposes, including:

To provide and maintain our cycling training services
To process your registration and manage your training sessions
To communicate with you about schedules, changes, and updates
To process payments and prevent fraudulent transactions
To personalize your training experience
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of Cookies We Use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Preference Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing habits to show relevant ads

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors
Website hosting providers
Analytics providers
Marketing and communication platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Objection: Object to the processing of your personal information
Portability: Request transfer of your data to another organization
Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. For our youth programs (ages 7-15), we require parental or guardian consent before collecting any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your personal information remains protected.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

CycleAcademy Inc.
742 King Street West
Toronto, ON M5V 1N6
Canada

Phone: +1 (416) 558-2947
Business Number: 847392516

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